Freelance project manager, organizer of chaos, and master of details

Providing flexible, expert support for your digital and traditional projects, operations, and marketing needs—whether short-term, ongoing, or to fill skill gaps.

Services overview

As a Certified Scrum Master with 15+ years of agency and start-up experience, I bring a unique blend of expertise to help businesses—from small teams to enterprise organizations—bridge skill gaps, manage bandwidth constraints, and cover short-term or extended leaves. I specialize in technical project management, and also am a master of traditional program management and marketing operations. Additionally, I have recently started to partner with small agencies and businesses to build WordPress and Squarespace websites.

Project or program management

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Expert in managing everything from a single project end-to-end to a complex network of interrelated projects with multiple delivery teams, workstreams, and stakeholders. I ensure risks are mitigated, communication remains clear and transparent, timelines and budgets stay on track, and dependencies are managed—all while representing your organization and delivering an exceptional client experience.

Technical project management

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Technical project manager with expertise in Waterfall, Kanban, and Agile methodologies. I specialize in delivering browser-based solutions—from standalone custom applications to website enhancements—while bridging the gap between technical and non-technical teams. With a knack for translating complex technical concepts into plain language, and making sure everyone is on the same page, I guide projects from discovery and strategy through UX/UI design, development, QA, launch, and post-launch support..

Operations and process improvements

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Advisory and implementation services to streamline workflows and improve efficiency. Whether creating a new process or optimizing an existing one, I work closely with you to understand your goals, team dynamics, and current tools. The result? A tailored set of recommendations—ranging from process refinements to tool upgrades (or both)—along with full implementation and team training to ensure lasting success.

Marketing operations or support

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Marketing operations and support services to keep your efforts running smoothly. Whether you need help setting up your CRM, configuring integrations, building forms and autoresponders, managing email lists, creating unsubscribe pages, designing email templates, or even conducting top-level competitive research—I’ve got you covered. Think of me as an extra set of hands, ready to step in when you need support, whether it’s launching new or fine-tuning existing systems.

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Hi, I’m Erin Muzughi

– a Certified Scrum Master and Project Management Professional with extensive experience in managing complex digital projects, omni-channel marketing, and internal communications solutions for a variety of industries. I've led enterprise-level initiatives at HLK, Woodruff, and The Tremendousness Collective.

I’m passionate about fostering collaboration, turning challenges into opportunities, and delivering solutions that instill confidence in your work.

I partner with organizations and agencies across marketing, business consulting, communications, change management, web development, and human-centered design to drive success.

Whether you're a small business, large enterprise, marketing agency, web development firm, or sole proprietor—I’d love to work with you.

Do the pieces fit?

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So you can feel confident I will fit seamlessly into your existing systems and processes, here’s my toolbox:

Master and super user in:

Waterfall, Kanban and Agile methodologies
Wordpress / Kadence
Squarespace
Figma

Jira
BugHerd
Trello
Smartsheet 

Google Workspace
Microsoft Office
Zoom 
Teams
Miro
Slack

HubSpot/HubSpot Integrations
LinkedIn Campaign Manager

Proficient and comfortable in:

GitHub
GitLab
Sharepoint

Basecamp
Asana
Wrike
Teamwork

iWork Suite

Google Analytics
Screaming Frog
Hotjar
Mailchimp

Confident I could figure out:

Drupal (willing to do training)
WIX
Shopify

Monday.com
Microsoft Projects
Pretty much ANY project Management, ERP, PSA tool

Salesforce
Pretty much any CRM tool

Generally a quick learner of desktop or web-based tools

Get in touch

Whether you’re launching something new or need fresh energy on an existing project, I’d love to collaborate.

Looking forward to working with you!